VerifyDial — anti-scam hotline intelligence
VerifyDial
protective anti-scam hotline
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History is roughly 30 days — older windows return empty.
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Partner intelligence surface for the VerifyDial hotline. Access is scoped by role — viewer, power user, admin.
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token · localStorage["vd_jwt"] · 12h ttl

Overview
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Call volume over time
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No calls in this window.
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Outcome funnel
Where each caller landed — share of calls with a resolved outcome.
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No resolved outcomes in this range.
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calls
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Operating hours
Calls by weekday × hour — UTC, not caller-local.
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No call-hour data for this range.
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0
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Calls in progress
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Sessions with a heartbeat right now.
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No calls in progress.
The panel fills as the hotline picks up.
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Recent calls
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Newest first · times UTC · duration pending transcript export.
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No calls in this range.
Started (UTC) Impersonated Scam type Outcome Duration
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Intelligence

Who scammers impersonate, what they demand, and which brands have no verified number for us to hand out.
Filtered to {{ focusChip.label }} — impersonated parties and banks below are narrowed to this bucket.
Scam types
Canonical taxonomy · click a row to narrow the view · $ figures are grounded payment demands only.
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Leaderboard failed — {{ v.scam.errMsg }}
No classified calls in this range.
TypeShare of callsCallsBrands$ demanded→ money
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PENDING Dollar columns stay blank until the transcript export pipeline is enabled. Nothing here is estimated.
Impersonated parties
Who the scammer claimed to be.
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Where each bank ranks
Bank-fraud impersonations only — the board a bank partner asks about first.
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No bank-fraud calls in this range.
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PENDING
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Pending transcript export
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Pretexts used
The story the caller was told, grouped by premise, with verbatim examples.
PENDING
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Pending transcript export
Premise buckets and example pretexts are derived from call transcripts. Until that pipeline is enabled this panel stays empty rather than guessing.
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Coverage gaps
Brands callers keep asking about that we have no verified number for — every row is a caller we could not safely hand off.
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No coverage gaps in this range.
Every recurring impersonated brand had a verified number to hand out.
# Brand Status Callers affected
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Extraction value by brand
Grounded payment demands attributed to each impersonated brand.
PENDING
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Pending transcript export
Dollar attribution requires spoken amounts from transcripts. No figure is shown until they land.
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Quick top lists
Raw counts, unweighted — a sanity check against the boards above.
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No data.
Unavailable.
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